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VTM

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Privacy Policy

Effective Date: May 26, 2026

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Welcome to VTM. We are committed to protecting your personal information and your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including browsing dog profiles, submitting adoption/purchase inquiries, and buying pet products.

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Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information we collect

We collect information that you provide directly to us, as well as information automatically collected when you browse our website.

Personal Data You Provide:

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  • Contact Information: Your name, email address, phone number, and mailing address when you fill out a contact form, inquire about a specific breed or dog.
     

  • Adoption & Purchase Details: Information relevant to your capability to care for an animal (if requested in your inquiry or application), preferences on dog breeds, and history of interactions with us.
     

  • Transaction and Billing Data: When you buy products or adopt/purchase an animal, we collect billing addresses, shipping addresses, and payment information.
    Note: All payment processing is handled securely by our third-party payment processors, and we do not store your full credit card details on our servers.
     

Data Collected Automatically:
 

  • Log and Usage Data: Your IP address, browser type, operating system, pages viewed, links clicked, and the dates/times of your visits.
     

  • Cookies and Tracking Technologies: We may use cookies to keep track of items in your shopping cart, remember your preferences, and analyze website traffic.

How We Use Your Information

We use the information we collect to run our website smoothly and provide a great experience for you and the animals. Specifically, we use it to:
 

  • Process and fulfill your orders for pet products.
     

  • Manage, review, and respond to your inquiries or adoption requests regarding specific dogs.
     

  • Communicate with you regarding updates, order confirmations, or questions about your application.
     

  • Improve our website, product offerings, and customer service.
     

  • Prevent fraudulent transactions and monitor against theft or unauthorized activity.

Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your information in the following necessary scenarios:
 

  • Third-Party Service Providers: We share data with trusted vendors who perform services for us, such as payment processing, order shipping/delivery, email delivery, and website analytics.
     

  • Legal Obligations: We may disclose your information if required to do so by law, court order, or government regulation, or to protect the rights, property, and safety of our company, our users, or the animals in our care.

Data Security

We use commercial, industry-standard physical, electronic, and managerial security measures to protect your personal information. However, please remember that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have specific rights regarding your personal data, including:
 

  • Access and Correction: The right to request a copy of the data we hold about you or ask us to correct inaccurate information.
     

  • Deletion: The right to request that we delete your personal data from our systems.
     

  • Cookies: You can choose to set your web browser to refuse cookies, though some parts of the site (like the shopping cart) may not function properly as a result.

Children's Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any major changes by updating the "Effective Date" at the top of this page.

 

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
 

  • Company Name: VTM

  • Email: VTMkennel@gmail.com

  • Phone: +34 686 29 98 35 - 614 31 16 60

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